Startup Idea: Smart Customer Redirection Software

Startup idea to build a platform that aids in handling customer redirections more efficiently. It involves a software that asks a series of questions to pinpoint exactly what the customer is looking for, in turn, guiding them to the right area.

I work in sales A big pain point is customers getting redirected to my area without even wanting to be in my area. Having to redirect them again just makes them angry and makes our company look bad. Yes i would The software could ask a series of questions that can pinpoint what exactly the person is looking for, and guide them to the right area.