Startup Idea: Customer Tracking and Order Management Software for Online Grocery Retail

Startup idea to develop a software tool that helps online grocery businesses, specifically retail grocery businesses like Big Basket, to easily track customer profiles, their orders and tailor future purchase suggestions accordingly.

I work in an Retail grocery online shopping business. In specific it is big basket company we sell all gorcery items.

As it is retail business with service oriented it is becoming difficult to track my customer details and their orders to follow for further future orders.

I feel software could be easy to track the orders and and follow with customer profiles.

Yes i can pay for the software if really potential for my needs

Yes the software could easily track my customer profiles and their requirements with their previous purchase so can easily follow up with the customers for future purchase with initimation.