Startup Idea: Technician Experience Tracker for HVAC Companies
I am a Production Manager for a local HVAC company. we are trying to help customers be reassured with experienced technicians. a lot of customers seem to link years of experience with competent workers. I would rather focus on the quantity of units installed.
I would like to see a software that could add on to our existing business software that would keep track of how many systems each tech has worked on in his history. for example if a customer sees that a technician is coming to their home and pulls up a company profile with this technician only showing 1 1/2 years of experience. where most customers would see this and think poorly on the tech because he only has 1 1/2 experience.
even though this tech could have installed 80 furnaces and air conditioners. The quantity is much more impressive than the years in the trade. i would like to see a software that can track how many units each tech has put in as well as send this information to the customer when the project is sold. i believe it would help to make the customers more calm and trusting of the tech coming to their homes. i do this manually now, would rather see software to track this info.