Startup Idea: Customizable Ticketing Software for Children's Events
I organise children's immersive theatre events. Due to high demand, we sell tickets online. Currently we have been using the digitickets platform but it does not offer the full functionality and flexibility that we require (and we end up having to process a lot of booking by phone / in person because we are unable to automate all the parameters). Ideally we would use (and pay for!) software which allowed us to specify both absolute and ratio limits. eg.
- no child tickets sold without an adult ticket on the same booking
- maximum 24 tickets per booking -maximum 6 child tickets per adult ticket
- maximum 4 adult tickets per child ticket
Due to the nature of different performances it would be useful to be able to set different parameters for different events (eg visiting Father Christmas has a limit of 16 children per performance but Halloween shows can accommodate up to 25).
It would need to be supported on desktop and mobile browsers, to be linked to a secure payment portal and ideally have a widget which we could embed on our website rather than having to redirect customers to a third party page.
We have tried using Digitickets but their system does not offer the required flexibility (you can specify maximum/minimum child and adult tickets per booking but only as an absolute, not as a ratio).
When customers have larger groups we have had to resort to taking bookings manually which is time consuming and unsatisfactory.
Submitter: Vanessa Robinson (view contact info).