Startup Idea: Quality Improvement Software for IT Project Outsourcing

Startup idea to develop a software solution for improving the quality of outsourced IT projects. It aims to deal with common issues in operations, management, analysis, design, development, testing, and deployment. This tool would help users better manage both local and offshore vendors, mitigating issues with potentially dishonest or secretive account managers.

I have outsourced many IT projects in whole and in part on both a fixed price and time and materials basis with budgets from a few thousand to several million to a wide range of different vendors both local and offshore including SAP, Infosys, Wipro, IBM, HP/EDS and Elance vendors.The greatest pain point I experience with outsourcing is poor quality; specifically poor quality operations, management, analysis, design, development, testing and deployment. This is often exacerbated by account managers who are dishonest, deceitful and secretive.Of course it varies a lot from one vendor to another.In my experience mid size local providers are generally good quality and good value, SAP is also quite good but very expensive and arrogant; Infosys and Wipro are good if you manage their resources directly but poor if they're all offshore and you let them manage themselves. IBM and HP/EDS infrastructure service provision is a nightmare no matter what you do and Elance providers are very cheap but can be very amateurish.